Comprehensive service with Hapy Duty
At Hapy Duty customs agency, we provide professional and comprehensive customs clearance services covering various types of procedures. Our goal is to ensure regulatory compliance, speed of processing and customer comfort throughout the process.
Clearance of resettlement property
Displaced property is personal belongings of individuals who move their residence from outside the European Union to Poland. By residence we mean the center of life interests, i.e. private, professional and family life.
What can be resettlement property?
- furniture,
- household appliances,
- clothing,
- appliances of personal use.
What does not count as resettlement property?
- means of production,
- industrial machinery (e.g., machine tools),
- usable means of transportation (e.g., trucks),
- alcohol and tobacco products.
Conditions for exemption from customs duties and VAT:
- Living outside the EU for a minimum of 12 months,
- Possession and use of the items for a minimum of 6 months prior to importation,
- Obligation to continue using the items in Poland for at least 12 months after clearance.
Legal basis:
- EC Council Regulation No. 1186/2009 of November 16, 2009.
- Article 47 of the Law of March 11, 2004 on VAT
Customs clearance of postal shipments
Shipments from outside the European Union, such as those from China or the US, are subject to customs clearance. This process can be done by the recipient himself or outsourced to a customs agency such as Hapy Duty.
To complete the clearance you need:
- shipment number (tracking),
- invoice or confirmation of value,
- details of the shipper and consignee,
- type and description of the goods.
By outsourcing clearance to us, you save time and are assured that everything will be done in accordance with regulations.
Clearance of returning goods
Goods temporarily exported outside the European Union can return to Poland unaltered without incurring additional customs duties.
Examples of application of the procedure:
- Export of goods for fairs, exhibitions, tests,
- Return of goods after repair or servicing.
Required documentation:
- Proof of prior export (e.g., customs declaration),
- confirmation of no change in the condition of the goods,
- description of the purpose of export and return.
Customs clearance of vehicles (Civil)
We offer customs handling of the importation of passenger vehicles, motorcycles and other means of transportation by individuals, including used vehicles.
Required documents:
- purchase invoice,
- registration certificate,
- translation of documents,
- extract from the certificate of approval or manufacturer’s certificate.
We conduct the clearance process efficiently and in accordance with current legal requirements.
Export customs clearance (export outside the EU).
We provide comprehensive services for export customs clearance. We handle both standard and simplified procedures, including deferred VAT.
Possibilities of carrying out clearance:
- at the customer’s place of business (authorized location),
- remotely,
- at the border or at the airport.
Our operations ensure fast and hassle-free completion of export formalities.
Contact us for detailed assistance or to arrange clearance – we guarantee reliability, timeliness and full formal support.